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Accessibility statement

Last updated June 26, 2026. Here at Home Healthcare is committed to making hereathomehealthcare.com usable for as many people as possible.

Our commitment

Here at Home Healthcare wants everyone who visits our website to be able to find information about in-home care and contact our office without unnecessary barriers.

We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Accessibility is an ongoing process. We review new pages, templates, and features with accessibility in mind and address issues when they are identified.

Conformance status

This website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We are actively working to improve areas that may not yet meet our target, including photography placeholders, evolving page content, and third-party embeds that may not fully meet our standards.

Measures we take

We incorporate accessibility into our design and development practices, including the following measures on this site:

Design and content

  • Color contrast intended to meet WCAG AA requirements for text and interactive elements
  • Readable type sizes on mobile and desktop
  • Clear heading structure on content pages
  • Plain language where possible, especially on service and inquiry pages

Navigation and interaction

  • Keyboard access to primary navigation, links, buttons, and form fields
  • Visible focus indicators on interactive elements
  • A skip-to-content link at the top of each page
  • Form fields paired with visible labels, not placeholder text alone
  • Descriptive link text where practical

Technical structure

  • Semantic HTML landmarks such as header, main, footer, and section
  • Alternative text on meaningful images
  • ARIA labels on key interactive controls where needed
  • Responsive layout that supports zoom and smaller viewports

Compatibility

We design and test this website with commonly used browsers and assistive technologies, including recent versions of major desktop and mobile browsers and screen readers such as VoiceOver, NVDA, and JAWS.

Accessibility also depends on your device settings, browser version, and assistive technology configuration. Older browsers or unsupported combinations may not provide the same experience.

Known limitations

Despite our efforts, some limitations may remain:

Current limitations

  • Some photography placeholders use generic descriptions until final images and alt text are finalized
  • Occasionally updated content may temporarily introduce heading or labeling issues before review
  • Third-party websites, social platforms, or embedded tools linked from our site may not meet our accessibility standards
  • PDF or document downloads, if added in the future, may require separate remediation

Alternative formats and assistance

If you need information from this website in a different format, or if you have trouble accessing any part of the site, we will work with you to provide the information in a way that meets your needs.

Examples include reading a page aloud over the phone, summarizing content by email, or providing plain-text versions of key information about our services or assessment process.

Feedback and complaints

We welcome feedback about accessibility on hereathomehealthcare.com. When you contact us, please include:

Please tell us

  • The page URL where you experienced a barrier
  • A brief description of the problem
  • The browser, device, and assistive technology you were using, if applicable
  • Your preferred contact method and the best time to reach you

How to reach us

Email legal@hereathomehealthcare.com with the subject line "Accessibility Feedback," or call 314-708-8716. Our office is answered live 24 hours a day, 7 days a week.

We aim to acknowledge accessibility feedback within three business days and to propose a remedy or timeline when a fix is needed.

Third-party content

Our website may link to external websites such as social media profiles, employment forms, or partner resources. We cannot control the accessibility of content on sites we do not operate. If a third-party link creates a barrier, contact us and we will try to provide the underlying information through an accessible channel.

Ongoing improvements

We review accessibility as part of site updates, new page launches, and periodic audits. Priority fixes include navigation, forms, contrast, keyboard access, and accurate alternative text on published photography.

This statement will be updated when we make significant accessibility improvements or when our conformance status changes.

Contact

For accessibility questions, feedback, or requests for alternative formats, email legal@hereathomehealthcare.com or call 314-708-8716.

Questions? Call 314-708-8716, use our contact page, or email legal@hereathomehealthcare.com.